BloodSaathi Privacy Policy

Effective Date: 12th November 2025

BloodSaathi (“we,” “our,” or “us”) is committed to protecting the privacy of all users (“you” or “your”) who use our mobile application and related services (the “App”). This Privacy Policy explains how we collect, use, store, and share your information when you use BloodSaathi, a platform designed to connect voluntary blood donors with people in need of blood to help save lives.

Important: BloodSaathi is a social initiative only. We provide a platform to facilitate connections between donors and recipients. We do not control, influence, or take responsibility for any outcomes, medical decisions, or other causes related to blood donation or any activities of users, hospitals, or blood banks.

1. Information We Collect

We collect only the information necessary to operate the BloodSaathi platform:

a) Personal Information:

• Name, contact details (phone number, email), and location information.
• Blood group (optional, for donor matching).

b) Non-Personal Information:

• Device information (OS, device type, app version).
• Usage data (features used, notifications received).

Note: BloodSaathi does not collect medical records or health data.

2. How We Use Your Information

We use your information only to:

• Connect voluntary blood donors with recipients in their local area.
• Notify donors about urgent blood requests.
• Improve the App and user experience.
• Prevent misuse and maintain security.

BloodSaathi does not sell, rent, or use your data for commercial purposes.

3. Sharing of Information

Your information may be shared only with:

• Receivers: Limited details for contacting donors.
• Authorized hospitals or blood banks: For verification of blood donation eligibility.
• Service providers: Only for app functionality (e.g., push notifications, analytics).

We do not share personal information publicly or with unrelated third parties.

4. Security of Your Information

We implement reasonable safeguards to protect your information, including:

• Encryption of sensitive data.
• Secure storage and restricted access.
• Regular security reviews.

Note: No method of storage or transmission is fully secure; we are not liable for unauthorized access.

5. User Rights

Users can:

• Update or correct their personal information.
• Deactivate or remove their donor profile anytime.
• Opt out of notifications.

6. Data Retention

We retain information only as needed to operate the App. Data will be deleted upon user request unless retention is required by law.

7. Responsibility Disclaimer

• BloodSaathi is a social initiative to facilitate voluntary blood donation.
• We do not provide medical advice, supervision, or healthcare services.
• We do not guarantee that donors will respond to requests, that recipients will receive blood, or that any particular outcome will occur.
• Any use of the Feature is entirely at the discretion of the users. BloodSaathi is not responsible for any consequences, losses, or claims arising from blood donation activities or interactions between users.

8. Children’s Privacy

BloodSaathi is not intended for children under 18. We do not knowingly collect information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via the App. Continued use of the App constitutes acceptance of the revised policy.

10. Contact Us

For questions or concerns:

Email: bloodsaathi@gmail.com

Phone: +91 70144 22663

BloodSaathi is a social initiative focused on connecting donors and recipients safely. We provide a platform only and are not responsible for outcomes, medical decisions, or external causes.